D&E Fragrance app
App privacy policy
Last updated: 21 October 2026
The short version
The D&E Fragrance app doesn't collect, store or share any personal information. Everything you set up in the app stays on your phone.
This policy covers the D&E Fragrance app for iPhone ("the app"), which controls D&E Fragrance electric diffusers. The app is published by D&E Fragrances ("we", "us"). Our website and online shop are covered separately by our website privacy policy.
Information stored on your phone
To work, the app keeps the following only on your device:
- the diffusers you add, and the names and rooms you give them
- your schedules and intensity settings
- your refill log and fragrance-level estimate
We can't see this information, and it is never sent to us or anyone else. Deleting the app deletes it.
Bluetooth
The app uses Bluetooth only to find and control your diffuser. It doesn't use Bluetooth to work out or track your location.
Notifications
If you allow notifications, the app reminds you when your fragrance is running low. These reminders are scheduled on your phone; we don't send them from a server and receive no information when they appear. You can turn them off at any time in your iPhone's Settings.
Links to our website
The Shop fragrance oils, Order more fragrance and User guide buttons open our website in your browser. Anything you do there, such as placing an order, is covered by our website privacy policy.
What we don't do
- no account or sign-in
- no analytics or tracking
- no advertising
- no selling or sharing of data with third parties
Children
The app doesn't collect information from anyone, including children.
Changes to this policy
If we change how the app handles information, we'll update this page and the date at the top.
Contact us
Questions about this policy? Email sales@defragrances.co.uk or call +44 7799 058488.
D&E Fragrance, Office 233, Regus, Stuart House, East Wing, Peterborough PE1 5DD, United Kingdom